1. Who we are
AI Automation Consulting Services operates the website at aiautomationconsulting.services and provides AI automation consulting, workflow design, integration, and related services. For personal information collected through this website, AI Automation Consulting Services acts as the controller or business responsible for deciding why and how that information is used.
2. Information we collect
We may collect information you provide directly, including your name, email address, company name, job information, message content, project requirements, consultation preferences, and any documents or details you choose to share.
When you access the website, hosting and security providers may process technical information such as your IP address, browser type, device type, requested pages, timestamps, referring page, approximate location derived from an IP address, and security or diagnostic events. We do not intentionally request sensitive personal information through the public contact channels. Please do not send confidential credentials, special-category information, government identifiers, payment-card information, or unnecessary personal data.
3. How we use information
- To receive, assess, and respond to enquiries.
- To arrange consultations and communicate about requested services.
- To prepare proposals, estimates, or project recommendations.
- To operate, secure, troubleshoot, and improve the website.
- To prevent misuse, fraud, attacks, or unauthorised access.
- To maintain appropriate business and legal records.
- To comply with law, regulation, court orders, or valid government requests.
We will not sell your personal information. We do not use information submitted through the website to train public AI models.
4. Legal bases
Where UK or European data protection law applies, our legal bases may include taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, pursuing legitimate interests in operating and securing our business and responding to relevant enquiries, and consent where consent is required. You may withdraw consent at any time, without affecting earlier lawful processing.
5. When information may be shared
We may share limited information with service providers that support website hosting, security, email, communications, scheduling, document management, and professional advice. Enquiries submitted through the homepage form are processed by Formspree so the message can be delivered to us. The website is intended to be hosted through Cloudflare Pages, and externally hosted web fonts may involve requests to Google. Providers process information under their own terms and privacy arrangements.
Information may also be disclosed when reasonably necessary to protect rights or safety, investigate misuse, comply with law, or support a business reorganisation. We do not permit service providers to use personal information for unrelated purposes where we control that use.
6. International transfers
Some providers may process information in countries other than the country where you live. Where required, we seek to rely on recognised safeguards, adequacy decisions, approved contractual terms, or another lawful transfer mechanism. The protections and rights available in another country may differ.
7. Retention
We retain enquiry information only as long as reasonably necessary to respond, maintain relevant business records, resolve disputes, establish or defend legal claims, and meet legal obligations. Routine enquiries that do not lead to an engagement are generally reviewed for deletion within 24 months. Contract, transaction, or compliance records may be retained longer where necessary. Security logs are generally kept for shorter operational periods unless an incident requires further retention.
8. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing. You may also withdraw consent and complain to the relevant data protection authority. These rights can be subject to exceptions and identity verification.
To make a request, email help@aiautomationconsulting.services. Describe your request and the email address connected with your interaction. We may request enough information to verify identity and protect personal data from unauthorised disclosure.
9. Security
We use reasonable administrative, technical, and organisational safeguards appropriate to the information and services involved. No internet transmission, email system, or storage method can be guaranteed completely secure. If you believe information has been exposed or misused, contact us promptly.
10. Children
The website and consulting services are intended for businesses and adults. We do not knowingly collect personal information from children through this website. A parent or guardian who believes a child has provided information may contact us to request review and deletion.
11. Third-party links
The website may link to third-party websites and services. Their privacy practices are controlled by them, not by us. Review their notices before providing information.
12. Changes to this policy
We may update this policy when our services, providers, legal requirements, or data practices change. The revised version will be posted here with a new “Last updated” date. Material changes may also be highlighted through the website where appropriate.
13. Contact
Email help@aiautomationconsulting.services. You can also visit our Contact page or return to the homepage.